Refund & Return Policy

At the Influencer Marketing Foundation (IMF), we strive to ensure your satisfaction with our products and services. In the event that you are not entirely satisfied with your purchase, we offer a transparent and fair refund and return policy outlined below:

1. Refund Eligibility:

• Refunds are eligible for products or services that have not been fully utilized or consumed.
• Refunds may be granted for valid reasons such as dissatisfaction with the quality of the product or service, technical issues, or other extenuating circumstances.
• Refund requests must be submitted within 10 days of purchase.

2. Return Process:

• To initiate a refund or return, please contact our customer support team at [contact email/phone number] and provide details of your purchase, including order number, product/service name, and reason for refund or return.
• Our team will review your request and may require additional information or documentation to process the refund or return.
• Upon approval, instructions will be provided for returning physical products or discontinuing access to digital products/services.

3. Refund Issuance:

• Refunds will be issued to the original payment method used for the purchase.
• Processing times for refunds may vary depending on the payment provider and financial institution, but typically take 7 business days to reflect in your account.
• Partial refunds may be granted based on the extent of product/service utilization or any applicable restocking fees.

4. Exceptions:

• Certain products or services may be ineligible for refunds or returns due to their nature or terms of use. Please refer to the specific product/service description or terms and conditions for details.
• Refunds will not be granted for products or services that have been fully utilized or consumed, or for reasons unrelated to product/service quality or performance.

5. Contact Us:

• If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact us at info@imf.com. Our customer support team is available to assist you and ensure a satisfactory resolution.

Thank you for choosing the Influencer Marketing Foundation. We appreciate your trust and confidence in our products and services.